Terms of Service — Pally Companion

1. Eligibility

1.1 Age Requirement

The App is intended for users who are 18 years of age or older. By creating an account, you represent and warrant that you are at least 18 years old. If we learn that an account has been created by someone under 18, we will promptly terminate that account and delete all associated data.

1.2 Account Creation

To use the App, you must create an account using either Google Sign-In or email and password. By creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your login credentials
• Accept responsibility for all activity that occurs under your account
• Notify us immediately if you suspect unauthorized access to your account

You may not create multiple accounts, share your account with others, or transfer your account to another person.

2. License Grant

2.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable, personal license to download and use the App on a single Android device that you own or control, solely for your personal, non-commercial use.

2.2 Restrictions

You may not:

• Copy, modify, distribute, sell, or lease any part of the App
• Reverse engineer, decompile, or disassemble the App
• Extract or attempt to extract the source code of the App
• Create derivative works based on the App
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices
• Use the App for any commercial purpose without our prior written consent
• Use any automated tools, bots, scrapers, or scripts to access or interact with the App

3. One-Device Policy

The App is licensed for use on one active device at a time per account. When you sign in on a new device, your session on the previous device will be terminated. This policy exists to maintain data integrity and prevent abuse.

We are not responsible for any data discrepancies or progress loss that may occur when switching between devices.

4. Health Connect and Medical Disclaimer

4.1 Health Connect Integration

The App integrates with Android Health Connect to read your daily step count data. This integration:

• Is read-only — we do not write to or modify your Health Connect data
• Accesses step count data only — we do not access heart rate, sleep, nutrition, or other health metrics
• Requires your explicit permission, which you can revoke at any time through your device's Health Connect settings
• Is used solely to calculate star rewards (500 steps = 1 star, up to 100 stars per day) and to display your progress on friend leaderboards

Step count data may be sourced from Samsung Health, Google Fit, Fitbit, Garmin, or other fitness apps connected to Health Connect. We do not guarantee the accuracy or completeness of step count data provided by Health Connect or any connected fitness app.

We do not use Health Connect data for any purpose other than those described in this section and our Privacy Policy. Health Connect data is not used to serve advertisements, is not sold to any third party, and is not shared with any entity beyond what is disclosed in our Privacy Policy.

4.2 Not Medical Advice

THE APP IS NOT A MEDICAL DEVICE, HEALTH MONITOR, OR FITNESS ADVISOR. The health and fitness information provided by the App, including step counts and activity data from Health Connect, is for entertainment and gamification purposes only. It is not intended to be, and should not be used as, a substitute for professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare provider before beginning, modifying, or discontinuing any exercise program or making any health-related decisions. You assume all risk associated with any physical activity undertaken in connection with your use of the App. We expressly disclaim any liability for injury, illness, or death resulting from physical activity motivated by or associated with the App.

5. Voice Commands

The App includes voice command functionality that uses Google Speech Services to convert your speech to text. Voice processing occurs entirely on your device. We do not record, store, or transmit audio recordings.

Voice commands may be used to control device features including the flashlight (via camera hardware), screen brightness, and to open other installed apps. Weather information via voice command requires approximate location access (city level only), which is sent to OpenWeather API to retrieve current conditions. We do not track, store, or log your location. You are responsible for your use of voice commands and any device actions they trigger.

6. Overlay Permission

The App requires the Android "Display Over Other Apps" permission to display your virtual pet on top of other apps. This is a core feature of the App.

You acknowledge that:

• The pet overlay may partially obscure content from other apps
• You are responsible for managing the overlay while using your device
• You can hide or dismiss the overlay at any time
• The overlay does not capture, read, or interact with content displayed by other apps
• We are not responsible for any missed notifications, taps, or interactions caused by the overlay

WARNING: Do not use the pet overlay while driving, operating machinery, or in any situation where screen obstruction could create a safety hazard. You assume all risk associated with using the overlay feature.

7. Reminders

The App includes a reminders feature that stores reminder data locally on your device. Reminder data is not uploaded to our servers and is not synced across devices.

If you grant the App permission to override Do Not Disturb settings, reminders may sound or vibrate even when your device is in Do Not Disturb mode. You are responsible for managing your reminder settings and permissions.

Reminders are provided as a convenience feature. We are not responsible for missed, late, or failed reminder notifications due to device settings, battery optimization, operating system behavior, or any other cause.

8. Virtual Currency (Stars)

8.1 Earning Stars

Stars are the App's virtual currency. You can earn stars by:

• Walking — your daily step count is converted to stars (500 steps = 1 star, up to 100 stars per day)
• Completing daily check-ins and activities within the App
• Achieving milestones and unlocking achievements

8.2 Purchasing Stars

Stars may also be purchased through in-app purchases via Google Play Billing. Available star packs and their prices are displayed within the App. All purchases are processed by Google Play and are subject to Google Play's terms and refund policies.

8.3 Nature of Stars

Stars are a virtual item with no monetary value. Stars:

• Are not currency, property, or a stored value instrument
• Cannot be sold, traded, transferred, or exchanged for real money or goods
• Cannot be transferred between accounts
• Are non-refundable, except as required by applicable law or Google Play's refund policy
• May only be used within the App for their intended purpose (purchasing virtual items, pet care, and customization)

8.4 Modifications

We reserve the right to modify, adjust, or rebalance the star system at any time, including the rate at which stars are earned, the daily earning cap, the price of virtual items, and available star pack pricing. We are not obligated to compensate you for any such changes.

8.5 Forfeiture

If your account is terminated or permanently deleted, any remaining star balance is forfeited. No refund or compensation will be provided for forfeited stars, except as required by applicable law.

9. In-App Purchases

All in-app purchases are processed through Google Play Billing. By making a purchase, you agree to Google Play's Terms of Service and payment terms.

All purchases are final. We do not offer refunds except as required by applicable law. Google Play may offer refunds in accordance with their own refund policy. For refund requests, you may contact Google Play directly or contact us at the email address in Section 22.

We may change the pricing of in-app purchases at any time. Price changes do not affect previously completed purchases.

10. User Content

The App allows you to create limited user content, including display names, pet nicknames, and friend connections ("User Content"). You retain ownership of your User Content, but by submitting it, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your User Content solely for the purpose of operating and providing the App.

Your User Content must not:

• Be offensive, obscene, hateful, or discriminatory
• Impersonate another person or entity
• Contain personal information of others without their consent
• Promote illegal activity
• Violate any third-party rights

We reserve the right to remove or modify any User Content that violates these Terms, without notice. If you encounter inappropriate content or user behavior, please report it to us at the email address in Section 22.

11. Acceptable Use and Prohibited Conduct

You agree not to:

• Cheat, exploit, or manipulate the App, including spoofing step counts, manipulating Health Connect data, or using automated tools to earn stars
• Attempt to circumvent the one-device-at-a-time restriction
• Interfere with or disrupt the App, its servers, or connected networks
• Attempt to access other users' accounts or data
• Harass, bully, threaten, or intimidate other users
• Use the App for any unlawful purpose
• Attempt to probe, scan, or test the vulnerability of the App or its systems
• Introduce viruses, malware, or other harmful code

We reserve the right to investigate violations and take appropriate action, including suspending or terminating your account.

12. Third-Party Services

The App relies on the following third-party services, each governed by their own terms and privacy policies:

• Supabase — cloud database, authentication, and data synchronization
• Health Connect — step count data from your fitness apps
• Google Speech Services — on-device voice-to-text processing
• Google Play Billing — in-app purchase processing
• OpenWeather API — weather information via voice command
• Firebase Crashlytics — automatic crash reporting
• Firebase Analytics — anonymous usage statistics

We are not responsible for the availability, accuracy, or practices of these third-party services. Service interruptions from our backend providers are outside our control.

13. Privacy

Your privacy is important to us. Our Privacy Policy, also available within the App, explains how we collect, use, and protect your information. The Privacy Policy is incorporated into these Terms by reference.

• We do not sell your personal information
• We do not use your data for advertising
• Health Connect data is used only for star rewards and friend leaderboards
• Voice data is processed on-device and never stored or transmitted by us

14. Intellectual Property

The App and all of its content — including but not limited to source code, software, graphics, pet designs, animations, sounds, text, logos, and the Pally Companion™ name and mark — are the property of Pally Companion LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Pally Companion™ is a trademark of Pally Companion LLC. You may not use our trademarks without our prior written consent.

If you provide us with feedback, suggestions, or ideas regarding the App, you grant us an unrestricted, irrevocable, royalty-free license to use, modify, and incorporate such feedback without any obligation to you.

15. Disclaimers

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT THE RESULTS OBTAINED FROM THE APP WILL BE ACCURATE OR RELIABLE; THAT ANY DEFECTS IN THE APP WILL BE CORRECTED; OR THAT STEP COUNT DATA FROM HEALTH CONNECT WILL BE ACCURATE OR COMPLETE.

YOUR USE OF THE APP IS AT YOUR SOLE RISK.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PALLY APP LLC, ITS MEMBERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, LOSS OF VIRTUAL CURRENCY OR ITEMS, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF FIFTY DOLLARS ($50.00) OR THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Pally Companion LLC and its members, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the App, your violation of these Terms, your violation of any third-party rights, or any User Content you submit through the App.

18. Account Termination and Deletion

18.1 Termination by You

You may delete your account at any time through either of these methods:

• In the App: Go to Settings > Account > Delete Account
• On the Web: Visit pallycompanion.com/delete-account

When you request deletion, your account enters a 30-day grace period. During this period, you can cancel the deletion by signing back in and choosing to keep your account. After 30 days, your account and all associated data are permanently and irreversibly deleted.

18.2 Termination by Us

We may suspend or terminate your account for the reasons listed below. Where practicable, we will provide reasonable notice before termination, except where immediate action is necessary to protect the safety of users or the integrity of the App. Reasons include but are not limited to:

• Violation of these Terms or our Privacy Policy
• Suspected fraud, cheating, or abuse
• Conduct that is harmful to other users or the App
• Extended account inactivity
• Legal or regulatory requirements
• Discontinuation of the App or any of its features

18.3 Effect of Termination

Upon termination or permanent deletion of your account:

• Your access to the App and all associated features will cease
• Your star balance, virtual items, pet data, and game progress will be permanently lost
• Your friend connections and leaderboard entries will be removed
• Your shopping lists stored in the cloud will be deleted
• No refunds or compensation will be provided for any remaining star balance or purchased items, except as required by applicable law

19. Modifications to These Terms

We may update these Terms from time to time. When we make changes:

• We will update the "Last Updated" date at the top of these Terms
• For significant changes, we will notify you through a notice within the App
• Your continued use of the App after changes are posted constitutes your acceptance of the updated Terms

If you do not agree with the updated Terms, you must stop using the App and delete your account.

20. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions.

Before filing any legal claim, you agree to first contact us at the email address in Section 22, describe your dispute in writing, and attempt to resolve the dispute informally through good faith negotiation for at least thirty (30) days.

Any legal action or proceeding arising out of or relating to these Terms or your use of the App shall be brought exclusively in the state or federal courts located in Multnomah County, Oregon, and you consent to the personal jurisdiction of such courts.

If you are located in the European Economic Area, United Kingdom, or other jurisdictions with consumer protection laws that cannot be waived by contract, nothing in these Terms limits your statutory rights under those laws. For users in the European Economic Area, your rights under the General Data Protection Regulation (GDPR) are described in our Privacy Policy.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

21. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pally Companion LLC regarding your use of the App.
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
• No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Assignment: We may assign or transfer these Terms without restriction. You may not assign or transfer any rights or obligations under these Terms without our prior written consent.
• Force Majeure: We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, epidemics, labor disputes, government actions, internet or power outages, or failures of third-party services.
• Electronic Communications: By using the App, you consent to receiving electronic communications from us, including in-app notifications and emails.

22. Contact Us

If you have questions, concerns, or legal notices regarding these Terms, please contact us: